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How a major Philippine bank cut branch fraud at onboarding.

How a major Philippine bank cut branch fraud at onboarding.

Challenge

RMs spending half their time on operations. Manual ID checks. No real-time fraud signals at the counter.

What IDfy built

Kiosk and RM-assisted digital journeys with AI- powered ID verification and real-time liveness checks.

Result

Faster account opening, more RM time on customers, zero manual document-fraud incidents post-deployment.